Is your question regarding delivery of your parcel or regarding a claim?
Signature release authorisation
As a recipient you have the possibility to issue a signature release authorisation to GLS. GLS can then deliver parcels at your address without you signing for the parcels.
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You can also see operational status here.
Fake text messages and e-mails
There are currently several types of fake text messages and e-mails in circulation, regarding pick-up of parcels.
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