Are you waiting to receive your parcel? Do you have a question regarding delivery or a claim? Click on the boxes below to read our FAQ.
Signature release authorisation
As a recipient you have the possibility to issue a signature release authorisation to GLS. GLS can then deliver parcels at your address without you signing for the parcels.
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Fake text messages and e-mails
There are currently several types of fake text messages and e-mails in circulation, regarding pick-up of parcels.
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