Collecting a parcel

in a GLS ParcelShop

If you have bought goods from a web shop that ships parcels with GLS, you will be notified by e-mail/text message when the parcel has arrived at the GLS ParcelShop. You can collect it on the same day. You can also easily track your parcel online using the Track & Trace.

Once GLS has delivered your parcel to the ParcelShop, you have ten working days in which to pick it up. You can pick up the parcel on a day that suits you, anytime during the opening hours of the GLS ParcelShop.

When collecting the parcel, you will need to bring the parcel number and to identify yourself. To do so, you have to provide an official ID, such as your driver’s license or health insurance card.

Use the ParcelShop finder to get more information about the opening hours and the location of the ParcelShop.

PakkeShop Logo

What is a GLS ParcelShop?

GLS ParcelShops are parcel dispatch and collection points. They are located in all kinds of different stores (shop-in-shop system). In Denmark there are over 1,400 GLS ParcelShops where you can pick up your parcels. Many stores have long opening hours, which makes it convenient to pick up parcels at a time that suits you – for example after work.

Other frequently asked questions

ParcelShop prices

Simply measure it. How much it costs to send a parcel from a GLS ParcelShop depends on its size. A parcel may weigh up to 20 kg. GLS bears liability for goods value up to DKK 4,500.

Go to Price overview

Open a ParcelShop

As a ParcelShop owner you will be offering GLS parcel services in your store or office and will thereby acquire new customers and generate additional revenue.

More information