Easy access to both your GLS consultant, Customer Service and your local depot
We service more than 6,200 customers with our high delivery quality within day-to-day delivery throughout Denmark. At GLS, you get access to a nationwide network of more than 1,650 GLS ParcelShops, reliable delivery to 40 European countries and dedicated employees, each working efficiently to ensure that your parcels arrive on time and in good condition.
Facts for the GLS Group
Products and services
GLS offer your recipients free choice between delivery to a private address, to a business address or to our more than 1,650 GLS ParcelShops nationwide.
Whether they wish to sign for the parcel or not, can be chosen by you as a sender or by them as a recipient. GLS also offers a swift return solution, if the parcel needs to be returned.
What does it cost to make an agreement with GLS?
It is free of charge to enter an agreement with GLS and you do not need to have a sum of money tied up with us.
When you send parcels with GLS, we invoice according to the agreed prices. This invoicing is generated at the first scan of the parcel at GLS.
If our customer cannot present a positive account for last year, we would like to receive the payment via the payment scheme LeverandørService.
What does it cost to send parcels with GLS?
As a business customer at GLS we calculate an offer for you based on your needs for parcel distribution.
Many elements are essential to this calculation and we therefore ask for some information in order to give you an offer.
Is it possible to have the parcels picked up at my address?
Pick-up at business addresses is possible with GLS - you also have the option of handing in a smaller number of parcels in your local ParcelShop, if this solution fits better into your everyday life.
If you would like to see how you book a pick-up at GLS, you can see our Danish booking site here.
If there are enough parcels for pick-up every day, then we will arrange a daily pick-up.
How do I integrate GLS in my web shop?
GLS is happy to guide you on implementation for web shops - you can also find information about this in the section Customer information.
Here you will find i.a. information about our ShopFinder for your Check-out flow, generation of labels and direct link to Track & trace for your recipient.
How heavy parcels can I send?
You can send parcels weighing up to 30 kg. to business and private addresses in Denmark and abroad with GLS.
If the parcel is to be delivered via our nationwide ParcelShop network, the parcel must weigh a maximum of 20 kg.
Does GLS use volume calculation?
At GLS, we invoice the parcels based on the weight and the price stipulated in the agreement. We do not have volume calculation.
You can send parcels with measures within:
Length: max. 200 cm
Length + girth: max. 300 cm
Please see our General Terms for further definition.
Does it cost extra for delivery to Danish islands?
A so-called “island surcharge” is not calculated on parcels to our many Danish islands. It is part of the regular shipping price.
Can I use GLS to send abroad?
As part of a European network of GLS companies and reliable partners, you can easily send your export parcels with GLS.
With the same label for all countries in Europe, it is also easy and simple to be an export customer of GLS.