Data and Security
General Logistics Systems Denmark A/S and General Logistics Systems Express A/S are the Danish subsidiaries of General Logistics Systems BV, Amsterdam.
On this website GLS information is available. Information on this website can not substitute for specific advice about our products and services. Submission of information does not create any contractual relationship with GLS.
The information on this website is as accurately as possible, but GLS disclaims any liability resulting from erroneous or incomplete information.
If you have any questions regarding how we process your personal data, please contact our Data Protection Officer either via email or letter by using the following information:
If you want to read more about how the GLS Group process personal data, please see: https://gls-group.eu/GROUP/en/data-protection.html
GLS provides parcel distribution and express services to businesses and individuals and is therefore subject to the rules of the Postal Act and the GDPR, as well as similar laws regulations, in terms of postal privacy and protection of personal data.
Using technical and organizational measures, GLS makes its best efforts to protect personal data against loss or misuse.
Consignee data transferred to GLS and scanning of parcels and proof of delivery (POD) are processed and archived by GLS.
GLS only uses consignee data to fulfill its contractual obligations. Any further use is not permitted unless a separate agreement is reached on the matter.
It is only consignor and consignee of a parcel that has the right to receive information about the parcel. We only give the parcel information to third parties (e.g. SKAT or other authorities) if required by law.
Proof of delivery, shipping and consignee data are archived and recorded as required by law. Archived data is only accessed by authorized personnel.
Every time you access the GLS website, it will be registered.
The stored data are analyzed anonymously for statistical purposes. Statistical reports used to evaluate the use of GLS' website. Especially the order in which pages are visited and the path between the pages is shown. This aims to give GLS a clue about how the usability of the site can be further improved.
The information you have submitted when signing up for our newsletter and other sales-related information is only used for this purpose. We will not disclose such information to third parties and you can unsubscribe the service again at all time.
You can set your browser to reject cookies. In this case, no data will be stored on your computer. If cookies are disabled, you may experience limitations in the functionality of the website.
The following data is temporarily saved
- Date and time of request
- IP address or DNS name of the requesting computer
- Searched page (URL)
- HTTP response code
- Client operating system and version
- Browser and version
What are cookies?
Cookies are small files stored on your computer after visiting our website. Cookies are used to store information and give a better service to the visitors on our website. User information may only be entered once and load time for the website is faster.
GLS website is divided into an open and a closed area.
The closed area is available only with an individual username and password. Here is example extended Track & Trace and our web-based printing program.
The open area includes contact form, limited access to the Track & Trace and search for the nearest ParcelShop. Personal data entered in contact forms such as name, street name, postcode, place, etc. is needed to process your request and will not be disclosed to third parties. The data stored in at least 3 months, then deleted.
Features and limitations of Bring Your Own Device (BYOD) to GLS' ParcelShop App, operated by PakkeShop employees.
This is how GLS uses information and functions via your device:
- Network mode: Controls when the app goes offline. It is not possible to access the app without an internet connection.
- Connection to the network: Send events and receive parcel data.
- Camera: On BYOD, the camera is used as a scanner and the flashlight is used to illuminate barcodes if there is not enough light.
- Permission to use location: GLS requires that you have location services switched on to check that parcels are not delivered outside a ParcelShops geofencing area.
- Battery info: The app shows the battery status on the information page.
- Receive Boot Complete: Allows re-creation of the ParcelShop geofencing, which has previously been monitored.