Are you looking for information regarding packaging, sending parcels outside of the EU or other customer related information? Below are the answers to the most common questions for GLS customers. If you have any further questions, please contact GLS.
Fuel surcharge in May
National parcels: 9.67 %
International parcels: 19.34 %
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Countries outside the EU and countries where an invoice is needed or a surcharge for delivery applies
Solutions for online shops
GLS provides e-commerce customers with a range of solutions for their online shops. The offered tools and options can be directly integrated on the clients website – for more consumer satisfaction.
GLS offers IT support
In order to support you effectively, GLS sometimes needs to view or access your screen. In such cases it is agreed by phone to use this link.
GLS alerts customers about an increase in fraudulent emails containing payment requests or claims from false parcel agents. GLS is continuously working to protect customers from possible scams.