Import and customs regulations for international deliveries

With GLS, you can securely and reliably send parcels throughout Europe and beyond. The export guidelines provide the most important customs regulations and information on export and import.

Customs regulations for shipping to EU countries

Shipping of goods in EU countries is generally possible without customs documents, special import conditions are not applicable in most cases. Countries operated via airmail by GLS are exceptions. In these cases, the goods must be accompanied by a delivery note.

Customs regulations for shipping to EFTA countries and third countries

Special import conditions apply to goods transport in countries within the European Free Trade Association (EFTA) and third countries. Different supporting documents must be provided, customs conditions adhered to and fees paid depending on the country where delivery is taking place.

Businesses require an Economic Operators’ Registration and Identification (EORI) number for deliveries to countries outside of the European Union. Applications for this number can be submitted to German customs. The exporter is obliged to indicate the EORI number in every commercial invoice or proforma invoice. The EORI number is also required for customs handling of return shipments; the complete outgoing invoice can then serve as proof of the return.

More on the EORI number

With GLS, senders can choose between five different delivery terms (incoterms) when exporting to non-EU states. The incoterm determines which of the ancillary transport costs incurred are paid by the sender and which are paid by the recipient.

Preference certificates

The EU has established agreements with many countries on preferential customs treatment for goods from certain countries and areas. In some cases lower customs duties have to be paid, or even none at all, if the exporter proves the origin of the goods with a preference certificate. The specific form of the preference certificate that is required depends on the country and the value of the goods.