In a recent study the German Society for Consumer Studies evaluated the performance of nine major parcel and shipping companies.
GLS provided the fastest overall delivery as well as excellent service and was able to score first place in the overall ranking!
Dispatch with GLS is comfortable and secure – for large-scale shippers, companies with small volumes, or private persons.
Video: flexible delivery
All delivery options explained with only one click: This is how the FlexDeliveryService works for recipients.
The GLS corporate film
We deliver - reliably and flexibly. Each day GLS transports around 1.5 million parcels throughout Europe.
GLS offers pan-European parcel logistics, express delivery and logistics solutions. Founded in 1999, with strong roots in the national markets, GLS is now one of the leading parcel carriers in Europe. GLS parcels reach their destination securely and reliably.
GLS has a strong, road-based European parcel network with dense national networks. Precisely-coordinated long-distance transports link distribution centres, while modern technology enables rapid and reliable consignment sorting.
Via own subsidiaries and partner companies GLS provides reliable parcel delivery services in 37 European countries. In many countries it also offers express delivery and logistical value-added services.
“Quality leader in European parcel logistics” is the guiding principle of GLS. Quality for the parcel carrier means: high reliability and delivery performance, extremely low damage and loss ratios, and short delivery times for GLS parcels. The national delivery time in most countries is less than 24 hours.
International delivery times are between 24 to 96 hours; European business centres are generally serviced within 48 hours. The parcel carrier works with standardised processes. The key element is the harmonised IT system of GLS, which allows all GLS companies to easily exchange information.
Security is also enhanced by the use of state-of-the-art technology. Alarm systems and digital video surveillance systems are installed in all the major hubs and depots to monitor and record all the parcels. Each parcel is marked with an individual number that is recorded electronically at every important interface. The scanned data is used for the IT-based processing and monitoring of the approx. 404 million parcels delivered annually. Senders can see at any time where a GLS parcel is located.
GLS has a uniform, pan-European basic parcel product for national and international delivery that can be supplemented with country-specific services.