GLS has implemented a group-wide programme designed to systematically identify and structurally avoid compliance risks. It was developed to protect the GLS Group and its employees. It is also designed to safeguard the collaboration with business partners based on trust both now and in the future.
GLS focuses on the following core areas:
A cornerstone of the compliance system is a comprehensive training concept for employees – as compliance begins with them.
The Compliance Managers in the individual countries, the Group’s central Compliance department and Internal Revision are the key consulting and assessment authorities for the three-stage concept.
The compliance concept follows a uniform structure for all GLS companies, accommodating special national characteristics if necessary.
The trust GLS receives from customers, employees, business partners and the public is a top priority for the GLS Group.
To further strengthen this trust, the GLS Group has assigned itself a Code of Business Standards that establishes the fundamental values and standards of behaviour of the company in binding form for all employees.
The GLS Code of Business Standards forms the basis of all business decisions and regulates responsible interaction with all stakeholders.
The GLS Group has introduced an informant/ombudsman system to enable employees, business partners and third parties to report criminal acts and similar serious offences on a confidential basis.