Useful information for senders

GLS logistics specialist scanning a label on a parcel using a hand scanner

Parcel labels

Each parcel sent via GLS must be marked with a label with a unique parcel number under which it can be delivered throughout the European GLS network.

person with a tape and a parcel

Packaging tips

A suitably chosen and strong box with enough filling material will guarantee the delivery of goods without any damage to the recipient.

two guys looking at parcels in warehouse

Size and weight restrictions

Parcels in the GLS transport network go through automated sorting processes, therefore they must not exceed the maximum dimensions and weight.

 
Transit times

Transit times

We deliver within 24 hours in the Czech Republic and from 48 hours in Europe.

Goods excluded from transport

Goods excluded from transport

Certain unsuitable types of goods are excluded from GLS shipping.

Fuel and toll surcharge

Fuel and toll surcharge

The cost of shipping parcels is affected by changing oil and toll prices.

 
Customer Service
Customer Service
Available on weekdays between 7:00 a.m. and 6:00 p.m.

info@gls-czech.com

In the evenings and on weekends, please use our contact form.

Form for questions and requests