ExchangeService

With ExchangeService, GLS delivers one parcel and picks up another parcel. The picked-up parcel is then sent back to sender's address or any other address given by the client.

Advantages of this service

Cost-effective solution - delivery and pick-up at once
Simple and direct resolution for senders and their clients
Can be combined with our CashService
Documentation of the exchange
GLS courier picks up a parcel and delivers another to customer's house

Example of use of ExchangeService

Using this service, the ordering party delivers a replacement good and at the same time picks up a defective good and delivers it to a repair shop.

This makes settling claims faster and simpler.

Possible combinations

driver, customer, pick-up
 

Reverse logistics

Sophisticated return systems are a natural part of successful online stores. GLS offers a wide range of returns.

► Back to the services overview