Efficient goods exchange: GLS delivers parcels and swaps them with others at the same time and then transports these to the GLS customers’ premises or another business address of their choice.

The service can be used, for example, for repairs: GLS delivers the replacement unit, collects the faulty item and delivers it to the desired repair service site. Complaints handling is simplified, in both e-commerce and retail trade. Quick replacement of claimed goods due to quality or commission issues can be managed.

  • Economical thanks to combined delivery and pickup
  • Parcel return form already included
  • Easy, straightforward handling for senders and their customers
  • Documentation of the exchange
  • Combinable with the CashService (cash on delivery)

Bookable for:


The basic product for national parcel delivery.


National delivery especially for small and sensitive goods.


Delivery before noon the next working day to most areas in the Czech Republic.


The product for small and urgent national shipments.