Operational Information
News, operational information, service disruptions, and notices
New legislation for e‑commerce: withdrawal button
From June 2026, e‑shops will be required to display a clearly visible withdrawal function on their websites. The goal is to make the returns process as simple as possible and strengthen customer trust.
Today, easy and convenient returns often determine whether a customer completes a purchase. That’s why GLS offers a comprehensive reverse logistics solution that significantly simplifies returns – from pre-prepared labels and label-free shipping options to courier pick-up and a wide network of drop-off points.