GLS delivers to your door. Alternatively the GLS driver delivers the parcel to a neighbour or to a ParcelShop nearby.
Service for recipients
GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.
What you can do online as a recipient
Check your parcel's current delivery status.
Quickly find a ParcelShop close by.
Signature release authorisation
Allow us to deliver your parcel – even when you’re not at home.
Redirect your parcel after an unsuccessful delivery attempt.
Inform us if something was not in order – we will sort it out.
Contact for recipients
Whether you want general information about parcel delivery or have an enquiry regarding your parcel – our customer care team will gladly answer all your questions.The customer service is there for you from Monday to Friday, 8 a.m. to 6 p.m.
Send us your request at firstname.lastname@example.org .
We will answer your questions quickly and reliably.