To guarantee the "social distance" during the loading and unloading of shipments, parcels above 31,5 kg destined to all European countries are no longer accepted in the Parcel network.. Those parcels can still be sent via our Freight network though.
Signatures on delivery cannot be guaranteed across Europe. Country-specific regulations are in place. However, the following data needs to be captured: Full name, date and time.
We highly recommend to use our alternative delivery options.
Thanks to the DepositService, GLS offers to deliver your shipments to a specified location given by the consignee. This way, a signature is no longer required and contact is avoided. You can download the release document here and send it to the consignee.
Your customer can also choose the option to deliver without signature thanks to our FlexDeliveryService.
The safety and health of our employees, transport partners and customers is our top priority. This is why all GLS subsidiaries implement the indicated preventive measures, according to the respective local requirements.
Don’t hesitate to contact us through the following channels:
Our teams work hard on a daily basis to provide you with the best quality of service and meet your expectations.
P.S.: refresh this page regularly to have the latest updated information.