Packing tips for your parcel

How do I ensure the content stays secure?
How should I pack my parcel? And what’s the deal with fake e-mails?
We will inform you and give you tips and tricks.

Packing your Parcel

How to do it right

Calculating the diesel surcharge

When calculating the diesel surcharge, GLS Austria bases its calculations on an index that is determined using the “Fuel Price Monitor” published by the Federal Ministry of Economy, Family and Youth (BMWFJ) in Austria.

Fuel Price Monitor

GLS Austria determines the index and thus the diesel surcharge for each month. The last published index value from the previous month forms the basis for calculating the surcharge for the current month.

The index from May 2005, which corresponds to a diesel surcharge of 0%, serves as the starting point for the overall calculation of the GLS diesel surcharge.

Parcel dispatch inIndex of
previous month on
Index change
to May 2005
Diesel surcharge
October 202014.09.202014,07 points1.51%
September 202017.08.202015,30 points1,64%
August 202020.07.202015,71 points1,68%
July 202022.06.202012,84 points1,38%
June 202018.05.20208,47 points0,91%
May 202020.04.202015,03 points1,61%
April 202023.03.202019,67 points2,11%
March 202017.02.202033,33 points3,57%
February 202027.01.202039,07 points4,19%
January 202016.12.201938,66 points4,14%
Dezember 201925.11.201939,34 points4,21%
November 201921.10.201939,07 points4,19%
October 201923.09.201943,03 points4,61%
September 201926.08.201936,07 points3,86 %
August 201922.07.201937,70 points4,04 %
June 201922.07.201938,39 points4,11 %
July 201920.05.201945,49 points4,87 %
May 201915.04.201943,17 points4,62 %
April 201925.03.201939,48 points4,23 %
March 201925.02.201940,44 points4,33 %
February 201921.01.201940,44 points4,33 %

Brexit – be well prepared with GLS

The negotiations on the UK’s withdrawal from the EU continue. If the country withdraws without an agreement, it will have the status of a third country.

Shipped goods must then be cleared through customs. Not a problem! As a reliable partner for worldwide shipping, GLS can rely on proven processes for handling imports and exports smoothly. Even in the case of an unregulated Brexit, you can rely on us to stay by your side.

Current safety instructions

Criminals who order goods on the internet using a false identity and illegally obtained credit card data have recently been increasingly turning to “parcel agents”, as they are called. This job, usually offered as a side job, consists of accepting parcels and forwarding them to other addresses, often abroad.

This is intended to conceal the whereabouts of the fraudulently ordered goods. The police warn against accepting job offers as a parcel agent. This seemingly lucrative part-time job means involvement in fraud and money laundering – with criminal and financial consequences.

Further questions?

Find answers to frequently asked questions in our FAQs.

Customer-oriented solutions since 1993

GLS delivered the first parcels in Austria in 1993. Since then we have continuously expanded our services and our network. Find out more about the milestones in the history of GLS Austria.

The GLS Group

Reliable shipping solutions across Europe and worldwide. The GLS Group is active in 40 European countries, Canada and on the West Coast of the USA, and is connected to the whole world through its partners.