Where is my parcel?
Convenient parcel redirection - the choice is yours
If you cannot take receipt of your parcel yourself, you can ask for it to be redirected or select one of many other delivery options. This free service offers you maximum flexibility and control. Smart and reliable
This assumes, however, that you have already received a notification card, or parcel notification email. Our parcel tracking system offers you a practical way to check which delivery options are currently available for your specific parcel.
The choice is yours – all delivery options at a glance.
Drop off permission
Not at home at the time of delivery? No problem. Just specify a drop-off location and the GLS delivery agent will leave your parcel there.
Redirect to a GLS ParcelShop
Your ParcelShop will take receipt of the parcel and keep it for you for up to eight working days.
Collect parcel from GLS depot
You can also collect the parcel yourself from the GLS depot, where it will be kept for four working days. Once this period has elapsed, the parcel will be returned to the sender.
Alternative delivery address
Not at home during the day? Then get your parcel delivered to a different address. For example, to your workplace or to a relative who is at home during the day. Use the FlexDeliveryService provided by the parcel shipper.
Delivery till 12 p.m. or Saturday delivery
You want the parcel till 12 p.m. or as a Saturday delivery? Your parcel shipper only has to choose our GLS ExpressService.
Delivery on a different day
You can select a specific date for delivery. Six calendar days following the shipping date are available. The predicted delivery time window remains unchanged.