A decade of guaranteed speed
In 2008, GLS Austria introduced ExpressParcel – and took on a pioneering role in the process. Today, 20 % of customers use express delivery.
From a single source: ten years ago, GLS became the first parcel service provider in Austria to integrate express delivery into its own efficient network. Regular dispatchers can send parcels weighing up to 50 kilograms with ExpressParcel. Added-value services can be ordered on top. Particularly popular options are delivery on a specified date, cash on delivery and increased liability.
“Express” to destination
Whether it is important replacement parts or urgent documents: specialised processes in operative handling allow a 100 % delivery rate – with money-back guarantee. Control centres in the depots ensure continuous monitoring.
Time-definite delivery via the GLS parcel network has been well received, and express business has been growing continuously for years.